Objectives of this role

• Assist with management of warehouse inventory, shipping, and receiving

• Contribute to a dynamic team by filling delivery orders in a timely and effective manner

• Adhere to company values of quality

• Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and establishing, monitoring operational goals

• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and delivery methods

• Solve day-to-day operational issues (If any) with minimal support

• Oversee daily operations while controlling and managing inventory and logistics

• Review and prepare workflows, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures
• Provide superb customer service, with special emphasis on brand experience and customer engagement and satisfaction
• Serve as a brand ambassador, developing and nurturing strong relationships with customers
• Learn the needs and desires of customers, and personalize action delivery for them
• Be a team player, adhering to company policies for customer service and contributing to a positive work environment

Responsibilities

• Assist in maintaining a clean and organized product floor and ensuring a customer-friendly environment
• Maintain up-to-date knowledge of products
• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, delivery, and customer service
• Schedule and manage the flow and quality of work to maximize efficiency and minimize overtime
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
• Meet regularly with management to analyze productivity and develop actionable plans for loss prevention
• Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages • Monitor to ensure that all orders are received
• Check inventory regularly
• Unload products from freight truck and organize them within the warehouse

Required skills

• Strong work ethic and organizational skills
• Ability to work strategically as part of a team
• Proficiency with warehouse procedures and policies
• Excellent problem-solving skills and leadership qualities
• Ability to work collaboratively with all levels of company staff

• Ability to deliver effective feedback, both written and verbal
• Superb communication skills with customers and team members
• Conscientious demeanor and professional appearance
• Positive attitude and motivation to satisfy customers
• Flexibility with scheduling, including weekends and holidays

Preferred skills

• Experience in a customer-service or sales role
• Working knowledge of inventory procedures
• Familiarity with computers
• Knowledge of logistics, transportation, and customer service

Status

• Open

Objectives of this role

• Maintain, develop, and implement employee processes and procedures, using HR systems for proper documentation
• Provide ongoing maintenance of employee data and change workflows across internal and associated external systems, encompassing candidate management, new-hire onboarding, and organizational change
• Be responsible for data/file management processes related to new-hire and termination processes across all databases for personnel
• Continually make adjustments to processes to improve the management and accessibility of key analytical data
• Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes
• Assist with recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs
• Ensure compliance with national and local HR regulations by conducting investigations and maintaining records
• Identify and recommend improvements to internal standard operating procedures, including team restructuring and morale building
• Assist in developing and executing personnel procedures and policies, and provide guidance and interpretation for business operations
• Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements

Responsibilities

• Coordinate new-hire orientation and logistics, including scheduling, materials, and checklists for all required tasks
• Support staff members who have HR-related issues and concerns, such as vacation, misconduct, and problem resolution
• Maintain HR records and employee files in accordance with compliance regulations and policies, and provide organizational change information for charts and presentations
• Work closely with payroll and other departments, exercising discretion while working with highly confidential information
• Support departments in developing and delivering strategic HR plans that fit with the overall business direction
• Plan, monitor, and appraise HR activities by scheduling management conferences, resolving employee grievances, training managers in how to coach and discipline, and counseling employees and supervisors
• Champion the onboarding process by ensuring that it's high-quality and up to date, and provide clarity and connection for employees so their roles serve the overall business vision
• Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures
• Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development

Required skills

• Exceptional communication and interpersonal skills and an ethical mindset
• Adept at problem-solving and conflict resolution
• Strong problem-solving and conflict-resolution skills
• Familiarity with HR software
• Strong time-management skills and multitasking ability

Preferred skills

• Strong understanding of national laws related to HR
• Proven success working in an HR department
• Resourceful mindset and strong attention to detail
• Previous success in office management
• Experience developing internal processes and filing systems

Status

• Open